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Privacy Policy

Effective Date: 12/8/2025

 

Ocean Pines Handyman (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us, including through our dedicated Jobber phone number for text messaging.

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1. Information We Collect

We may collect the following types of information when you contact us, request an estimate, schedule services, or communicate through our Jobber phone number:

  • Name

  • Phone number

  • Email address

  • Service address

  • Details about your project or service request

  • Photos or documents you send us

  • Any messages or communication history

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When you use our website or scheduling forms, we may also collect limited technical data such as IP address, browser type, and general usage information.

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2. How We Use Your Information

We use your information to:

  • Communicate with you via call, email, or text message

  • Schedule estimates and services

  • Send confirmations, updates, and reminders

  • Deliver invoices and receipts

  • Provide customer support

  • Maintain internal records of projects and communications

  • Improve our services and customer experience

We may also use text messaging (via our Jobber phone number) for:

  • Appointment reminders

  • Estimate updates

  • Scheduling confirmations

  • Project-related communication

  • We do not use text messaging for spam or excessive marketing.
     

3. How We Share Your Information

We do not sell your personal information.
We may share limited information with trusted third-party service providers that help us operate our business, such as:

  • Jobber (scheduling, CRM, invoicing, and messaging platform)

  • Payment processors

  • Email and communication tools

  • Subcontractors or specialists involved in your project (only when necessary)

  • These companies are only permitted to use your information as needed to provide their services.

  • We may also share information when required by law or to protect our rights and property.

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4. Text Messaging

By contacting Ocean Pines Handyman or providing your phone number, you consent to receiving text messages from us related to:

  • Estimates

  • Scheduling

  • Job updates

  • Reminders

  • Customer service communication

You may opt out at any time by replying STOP.

Standard message and data rates may apply.

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5. Data Protection & Retention

We use reasonable measures to safeguard your information from unauthorized access or disclosure.
We retain your information only as long as necessary to provide services, comply with legal obligations, and maintain business records.

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6. Your Rights

You may request that we:

  • Update or correct your information

  • Delete your contact information (unless needed for legal or billing purposes)

  • Stop sending text messages

To make a request, email us at info@oceanpineshandyman.com
 

7. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

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Ocean Pines Handyman
Email: info@oceanpineshandyman.com

Phone: 410-405-7979
Website: oceanpineshandyman.com

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